faq

Delivery Times

Orders received Mon­day through Fri­day are shipped with­in 24 hours of pay­ment, from Port­land, Ore. We try to get orders out the same day if they are received by 12pm Pacif­ic time, but this is not always pos­si­ble. First class ship­ping takes 2–3 days with­in the con­ti­nen­tal US. Pri­or­i­ty ship­ping typ­i­cal­ly takes 2 days. These are esti­mat­ed times based on the US Postal Ser­vice. You will receive a track­ing num­ber to fol­low your order.

**NOTE: due to the ongo­ing pan­dem­ic and recent changes with­in the USPS, ship­ments may be delayed beyond their esti­mat­ed deliv­ery dates. Please help us #SaveTheUSPS.**

Please don’t hes­i­tate to get in touch if you need express or inter­na­tion­al service.

Shipping Costs

We get that nobody wants to pay for ship­ping. We keep your ship­ping costs low—they close­ly track USPS rates. We com­bine ship­ping and just add $1 when you order two one­sies to the same address. If you are local to Port­land, Ore­gon, use the local pick­up option to save on shipping.

Onesie Size Chart

Size 6M: Age 3–6 months for babies 22–24 in and 10–16 lbs
Size 12M: Age 6–12 months for babies 25–28 in and 17–20 lbs

Fin­ished Measurements
6M: Body length is 12.5 in (with 1″ tolerance)
Body width is 9 in (with .5″ tolerance)
Sleeve length is 2.75 in
12M: Body length is 13.5 in (with 1″ tolerance)
Body width is 10 in (with .5″ tolerance)
Sleeve length is 3 in

Why don’t we sell newborn sizes?

Babies grow real­ly quick­ly. Many mamas won’t buy new­born sizes for gifts because they have such a short usable life span. And par­ents are hap­py to receive larg­er sizes! The man­u­fac­ture and dis­pos­al of fast fash­ion gar­ments makes a huge social and envi­ron­men­tal impact. We choose to sell larg­er sizes that will last longer as one small step to lessen this impact, and we aim to work toward sourc­ing gar­ments that are more sus­tain­able in the future. We’re also giv­ing back with every purchase.

Sending Gifts

We love that peo­ple want to wel­come lil babes all over the coun­try with our one­sies. To mark your order as a gift, you can enter a gift mes­sage on the check­out page under “Order notes,” con­tact us with your gift requests, or sim­ply order through the Etsy store, where you can eas­i­ly add your gift message.

Order Cancellations

Due to short pro­cess­ing times, we ask that can­cel­la­tion requests be made with­in 3 hours. Orders that have already been received by the post office are not avail­able for cancellation.

Returns and Exchanges

We accept returns for any rea­son with­in 7 days of deliv­ery. Buy­er pays return ship­ping with­in 2 weeks of deliv­ery. Your orig­i­nal pur­chase method will be cred­it­ed once returned items are received in new condition.

Questions about Orders

Please con­tact us with any oth­er ques­tions about your order.

Product Requests

We love mak­ing cus­tom projects come to life. Let us know what you’re thinking—let’s make it happen!