faq
Delivery Times
Orders received Monday through Friday are shipped within 24 hours of payment, from Portland, Ore. We try to get orders out the same day if they are received by 12pm Pacific time, but this is not always possible. First class shipping takes 2–3 days within the continental US. Priority shipping typically takes 2 days. These are estimated times based on the US Postal Service. You will receive a tracking number to follow your order.
**NOTE: due to the ongoing pandemic and recent changes within the USPS, shipments may be delayed beyond their estimated delivery dates. Please help us #SaveTheUSPS.**
Please don’t hesitate to get in touch if you need express or international service.
Shipping Costs
We get that nobody wants to pay for shipping. We keep your shipping costs low—they closely track USPS rates. We combine shipping and just add $1 when you order two onesies to the same address. If you are local to Portland, Oregon, use the local pickup option to save on shipping.
Onesie Size Chart
Size 6M: Age 3–6 months for babies 22–24 in and 10–16 lbs
Size 12M: Age 6–12 months for babies 25–28 in and 17–20 lbs
Finished Measurements
6M: Body length is 12.5 in (with 1″ tolerance)
Body width is 9 in (with .5″ tolerance)
Sleeve length is 2.75 in
12M: Body length is 13.5 in (with 1″ tolerance)
Body width is 10 in (with .5″ tolerance)
Sleeve length is 3 in
Why don’t we sell newborn sizes?
Babies grow really quickly. Many mamas won’t buy newborn sizes for gifts because they have such a short usable life span. And parents are happy to receive larger sizes! The manufacture and disposal of fast fashion garments makes a huge social and environmental impact. We choose to sell larger sizes that will last longer as one small step to lessen this impact, and we aim to work toward sourcing garments that are more sustainable in the future. We’re also giving back with every purchase.
Sending Gifts
We love that people want to welcome lil babes all over the country with our onesies. To mark your order as a gift, you can enter a gift message on the checkout page under “Order notes,” contact us with your gift requests, or simply order through the Etsy store, where you can easily add your gift message.
Order Cancellations
Due to short processing times, we ask that cancellation requests be made within 3 hours. Orders that have already been received by the post office are not available for cancellation.
Returns and Exchanges
We accept returns for any reason within 7 days of delivery. Buyer pays return shipping within 2 weeks of delivery. Your original purchase method will be credited once returned items are received in new condition.
Questions about Orders
Please contact us with any other questions about your order.
Product Requests
We love making custom projects come to life. Let us know what you’re thinking—let’s make it happen!